Inspection checklist
- Confirm mechanical compatibility
- Define the features you need
- Plan the handover
Smart features do not compensate for a door that is difficult to latch. Start with the physical opening before comparing apps, codes or remote-access features.
Use these points to understand the opening or system before choosing parts or approving a larger replacement.
Call or send photos with your ZIP code. We review the visible condition, confirm the service area and schedule an on-site estimate when measurements or equipment identification are required. On site, we verify dimensions, identify compatible parts and explain the work before the customer approves a repair or installation.
Door thickness, existing preparation, handing and available clearance affect fit. Some products replace a complete lock while others attach to part of an existing assembly. Product appearance alone does not confirm compatibility.
Separate keypad entry, temporary codes, remote control and integration with other equipment. Those features depend on the selected model and may require extra equipment or an account. Confirm requirements with the manufacturer before ordering.
The property owner should control the account and know how to manage authorized users. Discuss normal operation, battery maintenance and the manufacturer’s backup-access method. Review how the door locks without pressure after installation.
No. Mechanical alignment should be corrected before fitting or relying on a motorized lock.
No. Capabilities and required accessories vary by model; verify the exact product specification.
The property owner or their authorized administrator should control account access and user permissions.
Send photos and your ZIP code, or call 770 Doors & Windows directly.